No.  That's what you pay us for.  We take care of the techie hassles so you don't have to. You don't need to know HTML, JAVA, PHP or anything else . 

Absolutely.  We obviously hope you never will, but if you should decide to cancel simply contact us via our contact page and let us know.  

No, sorry.  Except for refunds covered by our money back guarantee, we do not issue refunds or partial refunds on our monthly service.

Absolutely.  We will make up to 1 hour of text changes each month for you with our basic plan.  That doesn't sound like a lot but we have found that it is more than enough for the majority of our clients.  Just send us all the changes you want each month and we will make them for you! 

Absolutely.  You are more than welcome to use any image you like.  We accept images in .gif, .jpg, or .jpeg formats. 

Our websites do not come with a shopping cart.  If you wish to accept credit cards on your website, please contact us for a quote.    

We provide a way for you to get visitors to your site through several Website Visitor packages. Click here to learn more.

We most certainly do.  Your privacy is very important to us.  We treat our customers as we wish to be treated.  That means we don't sell, rent or give out any customer information and we don't spam you.   

Yes.  If you aren't sure what a domain name is, it is www.DOMAINNAME.com.  On the order form, you will be able to search for a domain name.  Simply choose the available domain name you want, enter it on the order form and we will do our best to get it for you.  It's as simple as that.

You sure can.  We will provide instructions for how to transfer your domain to us when you sign up.  You will retain ownership rights to your domain at all times.  Click here to learn more about the domain transfer process. 

Absolutely.  E-mail is included as part of your monthly web service fee.  Each website hosting plan comes with one email account.  Plus, you get unlimited email forwarding with your website. 

Yes.  We provide a web based e-mail account and 25 mb of storage space.  This means that you can check all of your e-mail that comes in to your main e-mail address from any computer.  You can also send e-mail online from this account from any computer.  

Although 25 mb of space doesn't sound like much, it is.  It's enough space for approximately 7,500 average sized e-mails. 

Absolutely.  While we have found that the majority of our customers would rather just forward their email to an already existing email address since that way they don't have to remember to check a separate email account, you are welcome to add 5 extra email accounts to your website account for just $10/month extra. 

If you order a website visitors package, we guarantee that your website will be submitted to Google and other search engines.  In most cases, websites submitted appear in Google and the other search listings within 3 months of submission but since we don't control Google, the other search engines or the various ranking algorithms we cannot and do not guarantee you a particular result or listing in Google or any search engine.

We recommend our Google Traffic Package if you want to make sure an ad for your website appears on the first pages of Google. 

Yes!  Your web site won't do you any good if people can't see it.  We have a 99.9% uptime percentage and our network is monitored 7 days a week, 24 hours a day. 

We have one of the fastest direct connections to the internet in the world.  Our connectivity consists of multiple OC-3, OC-6 and OC-12 connections.  For comparison purposes, a T-1 line is good for up to 1.544 Mbps, T-3: 45 Mbps, OC-3: 155 Mbps, and OC-12: 622 Mbps.

Our connection is fast.

Just click here.

Please click here and ask us.